Our Staff
Director of Adult Protective Services: Stacy Whitaker
Adult Protective Services
Through the Illinois Department on Aging, the APS Program works to protect older adults, adults with disabilities, and caregivers by investigating concerns of abuse, neglect, exploitation, and self-neglect.
24-Hour Hotline 1-866-800-1409
Director of Senior Information Services: Marci Heinbaugh
Senior Information Services
Our SIS program supports adults 60+ and individuals with disabilities of any age by offering free advocacy and guidance on Medicare, Medicaid, long-term care, and more. As Coles County’s Coordinated Point of Entry for the Illinois Department on Aging, we are the first stop for those seeking aging-related services.
Director of Dial-A-Ride Kaycie Sanders
Dial-A-Ride Public Transportation
Dial-A-Ride provides accessible public transportation in Coles and Douglas counties for all residents, regardless of age or ability. Services include rides to medical appointments, grocery stores, and more—often at reduced rates. Older adults can ride for a donation, and veterans receive discounts.
About Coles County Council on Aging
Caregiver Advisory
Caregiver Advisory
Caregiver Advisory
Part of the SIS program, Caregiver Advisory Services supports adult caregivers, including those over 55 raising grandchildren or relatives. Services include support groups, counseling, respite assistance, training workshops, and resource referrals.
Connie
Volunteer Program
Caregiver Advisory
Caregiver Advisory
LSVP connects volunteers with opportunities that match their skills, interests, and availability. We believe volunteering is a two-way street, benefiting both those who serve and those served, while encouraging meaningful, often multi-generational connections.
Chris
Public Relations
Caregiver Advisory
Public Relations
The PR/Event Coordinator bridges the community and our mission through events, outreach, and communication. By building relationships and creating engaging opportunities, this role helps connect and support individuals across all generations.
Ashley
Rentals
Caregiver Advisory
Public Relations
The CCCoA offers rental spaces for events like trainings, weddings, showers, and birthdays.
Nonprofits can use the space during business hours by donation, and events open to the public are free of charge.
Sierra
