*Call 639-5150 to make an appointment with Telecare*
Telecare provides a wide variety of services to individuals 60 years of age and older such as:
Coordinated Point of Entry for Information, Assistance, and Referral Services: Telecare provides information, assistance, and referral services for persons 60 years of age and older. Services included “Benefits Counseling”, “Long-Term Support Options Counseling” using “Person-Centered Planning”, assessing client needs and providing advocacy to secure needed benefits and services, thus helping our clients to achieve an increased quality of life. Telecare also conducts follow-up activities to ensure the clients’ needs have been met.

Coordinated Point of Entry for Information, Assistance, and Referral Services:
Telecare provides information, assistance, and referral services for persons 60 years of age and older. Services included “Benefits Counseling”, “Long-Term Support Options Counseling” using “Person-Centered Planning”, assessing client needs and providing advocacy to secure needed benefits and services, thus helping our clients to achieve an increased quality of life. Telecare also conducts follow-up activities to ensure the clients’ needs have been met.

Completion of Forms and Applications including Benefits Access Applications:
Telecare assists clients in completing and submitting various forms required to receive benefits from local, state, and federal programs. These programs include Medicare, Medicaid, Benefits Access Program (formerly Circuit Breaker), and many others. Telecare assists in Medicare Part D Prescription Plan review and enrollment and provides basic supplemental insurance information and referral as needed. 

SHIP (Senior Health Insurance Program) *We have certified SHIP counselors*
  • SHIP does not endorse or sell insurance; rather, it empowers individuals to make informed choices. SHIP trains counselors who volunteer their time to make a difference for others. 
  • SHIP is a free insurance counseling service provided by the Illinois Department on Aging (IDOA).
  • SHIP does not sell or solicit insurance, and is not an insurance plan.
  • SHIP Counsleors provide one-on-one help to senior clients with information needed to make educated decisions about their insurance.
  • SHIP counselors can answer questions about: Medicare, Medicare Supplement Insurance, Medicare Advantage Plans, Prescription Drug Coverage through Medicare and other sources, Long-term Care Insurance, Medicare Claims and Appeals, Medicare Beneficiary Rights and Guarantees.

*Fiscal Year 2017 Coles County Telecare served  over 1500 older adults from Coles and surrounding counties.  As a Senior Health Insurance Assistance Program, over 700 enrollments for Benefits Access or Medicare Part D were completed.
No fees are associated with this program however; donations from clients and their loved ones are encouraged and critical to the sustainability of the program and it's services.

*Call 639-5150 to make an appointment with Telecare*

TELECARE