Senior Information Services/Caregiver Advisor(SIS)
Senior Information Services (SIS) provides a variety of services to older adults and thier caregivers as well as the disabled.
The Coles County Council on Aging (CCCoA) sponsored SIS program is the designated Coordinated Point of Entry for Information, Assistance, and referral Services (CPoE) for the Coles County area. Meaning, we are the starting point for such services.
Our team utilizes a "person-centered" planning approach in regards to the information, assistance, and referral services that we provide.
Services include and may not be limited to:
- Benefits Counseling
- Long Term Support Options Counseling
- Assistance or Completion of Forms and Applications
•Benefits Access Applications
•Part D Prescription Plan
•Referrals to Other Services Provided by Other Agencies
- Caregiver Advisory Services (CG) or Grandparents Raising Grandchildren(GRG)
•Information Resource Assistance
Note: Some benefits may have age or financial eligibility guidelines.
Customer Satisfaction Surveys
Customer Satisfaction Surveys are required by The Great Funding Source. Surveys also help us assesss our progress toward our agency vision.