The world is changing as we know it. This time in our Nation is something the children of tomorrow will read about in their history books. The United States of America and many other nations have joined together as one as we fight this silent war.

The soldiers in this battle aren’t just wearing camouflage. You will see them in all colors, but especially in white coats, blue collars, delivery uniforms, and in green, Dial-A-Ride green.

Dial-A-Ride drivers and dispatchers have been nothing but amazing! With new protocols and procedures implemented weekly, hour modifications, and the many other changes, this team has not been defeated.

They report to work with smiles on their faces and ready to take on the day. Knowing that they are putting their safety in jeopardy, but also the safety of their families, they bravely commit to their duty in this battle.

At this time, Dial-A-Ride is only providing transportation for medical purposes only. Some riders live alone and do not have family. They depend on Dial-A-Ride to get to their life sustaining appointments. Our team saves lives too.

So today, we thank you Dial-A-Ride drivers and dispatchers. We are grateful for your commitment to your communities and fellow citizens. We are very proud of our team. Heroes work at Dial-A-Ride!

As The Wheel Turns
By Kaycie Sanders, Dial-A-Ride Administrative Director

Volunteer Income Tax Assistance: What You Need To Know
By Chris Garver

For some people, the thought of tax season or completing their 1040 makes their spine tingle. With that said, completing your 1040 online yourself or paying an Accountant are options, but how about a free option?


Your LifeSpan Center’s Volunteer Income Tax Assistance Program (VITA) is designed to help low - and moderate - income taxpayers complete their annual tax returns at NO COST! This is the 42nd year that the Coles County Council on Aging has provided this program.

When you make your appointment you will receive instructions as to how to receive a pre-assembled packet of information. This can be picked up outside the LifeSpan Center Monday – Friday between 9am – 3pm or we can email it to you. The documents inside the packet must be completed and signed as appropriate and returned to the LifeSpan facility secure drop-box with all necessary requested documents at least one week prior to your appointment. The packet will also include detailed instructions on what to expect when you arrive for your appointment.

If you are not feeling well the day of your appointment, please do not come, but call and we will reschedule your appointment.

IRS-certified LifeSpan Center volunteers will provide free basic income tax return preparation with electronic filing to qualified individuals.

Your LifeSpan Center will begin scheduling appointments Monday, Jan. 18, 2020.  The dates VITA Program will run at your LifeSpan Center are Monday, Feb. 1 through Monday, April 15.  However, there are no appointments on Friday, April 2.

Please note that this service is designed to help low and moderate – income tax who generally make less than $57,000 per year, older adults, persons with disabilities, Native Americans, rural taxpayers, and those with limited English proficiency. 

With your safety in mind, we are following the CDC’s guidelines for COVID-19, so the number of appointments will be limited. During your scheduled appointment you will sit six feet away from the VITA professional, a clear plastic shield will be placed on the table, and wearing a face covering is mandatory during your time at the facility.

When meeting with a VITA volunteer for your appointment you must have the following items in order for your return to be processed:

·         Photo ID for yourself and spouse

·         Social Security Card for you, your spouse, and ALL dependents you will be claiming

·         Your spouse! If filing jointly, you and your spouse must be present to sign the required forms

·         Bank routing and account numbers if you want direct-deposit of your refund (voided check)