Dial-A-Ride provides public transportation in Coles & Douglas counties.  
This service is available to everyone regardless of AGE or ABILITY!

Dial-A-Ride strives to provide the safest, most economical transportation possible. Fares vary from $1.00 to $7.00 each way depending on the passenger’s origin and destination; persons over the age of sixty are encouraged to make the suggested donation of $1.00 each way if they are traveling within the cities of Charleston, Mattoon or Lafayette Township; those under sixty, when traveling within the city limits, pay a fare of $2.00 each one-way trip; all ages pay $4.00 each way when traveling outside a city’s limit. All ages pay $7.00 each way when traveling outside their County. Dial-A-Ride travels to Champaign/Urbana, Effingham, Douglas County and Decatur.
*Reservations are requested 2 days to 2 weeks in advance, same day trips are accomodated when possible.

Dial-A-Ride’s hours of operation are Monday through Friday 8 a.m. to 5:30 p.m. The ZIP LINE hours of operation are Monday – Friday beginning at 8 a.m. and last run starting at
4 p.m. route. Dispatch office hours are 6:30 a.m. to 6:00 p.m.

The majority of our large fleet are wheelchair accessible and provide door-to-door services on a combination demand-response/semi-scheduled basis. We take pride in our attempts to be responsive to the changing needs of our community.
Contact Dial-A-Ride at 217-639-5169 and toll free 1-800-500-5505 and check out the
Dial-A-Ride website at: www.dialaridetransit.org for more information.

Dial-A-Ride receives funding from the DHS Title XX Donated Fund Initiative, State of Illinois Department of Transportation (Downstate Operating Assistance Program and Section 5311 through the Federal Transit Administration), fares,  donations, participant contributions,vehicle advertising, service contracts and fundraising events.